Policies & Statements

Shipping Terms and Conditions

We normally ship in stock items the same or within 1 day of receiving your order, FOB FT PIERCE, FL. We ship smaller light items via first class mail. We can upgrade your shipping on any item to priority at checkout. UPS is also available.

We can expedite your shipment as per your request. PLEASE INQUIRE AS TO SHIPPING TIMES. WE MAY NOT BE ABLE TO SHIP YOUR SECOND DAY OR OVERNIGHT PACKAGE THE SAME DAY ORDER RECEIVED, PLEASE INQUIRE.SHIPPING IS NOT REFUNDABLE.

PLEASE NOTE: We ARE NOW SHIPPING INTERNATIONALLY TO SELECTED COUNTRIES.We ship to all 50 states and Puerto Rico and many other selected countries. Please inquire before ordering.

TUBEMAN.COM IS NOT RESPONSIBLE FOR DAMAGE TO YOUR GOODS OR THE INABILITY TO USE YOUR PRODUCTS FROM CARRIER MISHANDLING, NON-DELIVERY, LOSS OR DAMAGE. THE CARRIER WHO INSURES YOUR PACKAGE IS FULLY RESPONSIBLE. SHOULD A CLAIM BE NECESSARY, PLEASE RETAIN ALL PACKING MATERIALS AND NOTIFY US IMMEDIATELY. WE WILL ASSIST YOU IN THE CLAIM PROCESS.

Warranty and Return Policy

WARRANTY POLICY: TUBEMAN.COM unless otherwise specified, warrants that your tubes will be free from defects for 90 days from shipment date.This excludes breakage, and operation outside manufacturer's specs. If a tube fails to test good or operate properly, becomes excessively noisy or microphonic,if offered as low noise and microphony, it will be replaced free of charge. Sockets are not returnable. RETURNS are permitted on unused items within 14 days of purchase with all packaging and labeling.no cash refunds after 14 days, store credit only or replacement. Management reserves the right to charge a re-stocking fee of 20%. Return authorization required.Final determination is to be made by TUBEMAN.COM.Please make every effort to determine if it is the tubes and which one. Items returned but not found to be defective will incur a return shipping charge.Defective products falling under warranty will be promptly replaced. We are not responsible for consequential or incidental damages from the use of or inability to use our products. We are not responsible for any hazardous materials that may be contained in our products. Buyer must use due caution. Sweep types are warranted for 30 days.Buyer is responsible for all customs taxes and return shipping.Any disputes arising out of a transaction shall be subject to Florida law,venue Saint Lucie County FL County. Industrial and broadcast types have their warranties listed in each specific listing. Customer assumes all risks associated with any hazardous materials that may be contained in the products.

Privacy and Security

TUBEMAN.COM WILL NOT SHARE ANY INFORMATION IT HAS COLLECTED DURING THE ORDER OR INQUIRY PROCESS WITH ANY THIRD PARTY. YOUR ORDERING INFORMATION IS ENCRYPTED WHILE IN TRANSIT AND CANNOT BE VIEWED. UTILIZING 128 BIT STRONG ENCRYPTION ENSURES COMPLETE PRIVACY. THE FULL SITE AND SHOPPING CART IS SECURE AND IS FURTHER SECURED WITH AN ADDITIONAL "DIGITAL CERTIFICATE." SHOP WITH CONFIDENCE! YOUR CREDIT CARD DETAILS ARE FULLY ENCRYPTED FOR YOUR PROTECTION. MANAGEMENT CANNOT VIEW YOUR CREDIT CARD ACCOUNT NUMBERS. YOUR CREDIT CARD ORDER IS PROCESSED THROUGH "AUTHORIZE.NET" THE INDUSTRY'S MOST SECURE PLATFORM.